Convenient, energy-efficient, and long-lasting, these terms perfectly define the Vax ONEPWR Battery Pack for Vax vacuum cleaners! The sleek battery can power almost any device, such as the Vax ONEPWR Blade offering a decent runtime, and you can even clean those hard floors on a single charge.
While the problems with this battery pack aren’t that common, some users said they couldn’t charge it, and the red indicator on the dock is constantly blinking.
Is your Vax ONEPWR Battery not charging? Or is there a flashing red light on the dock?
It could be due to a faulty wall outlet, or maybe you haven’t docked the battery properly with the charging station. Also, a faulty charger might be to blame if everything else is working fine.
Read on to find out why the battery isn’t charging and how you can fix it quickly.
Why Is Your Vax ONEPWR Battery Not Charging?
One of my friends had similar issues with his Vax ONEPWR Battery pack, so I spoke to him to compile a list of reasons behind the issue.
Here are some common reasons why your battery pack is not getting charged.
The Battery Pack has Completely Drained
The Vax ONEPWR Battery offers a decent run time of up to 45-50 minutes, depending on the appliance you are powering with it. Moreover, it features four LED indicators that keep you updated about the current battery status.
If drained fully, the battery might take more time to recharge. Ensure there’s a proper connection between the battery and the charging dock.
A Few Battery Cells Have Died
Inside the Vax ONEPWER battery pack, five cells are connected in series. Therefore, if one cell fails, it can fail the entire battery.
The Wall Outlet is Faulty
If the wall outlet isn’t supplying power to the battery, it won’t charge. If no LED indicator on the dock is flashing or constant after plugging the charger, it indicates a faulty wall outlet.
You are Using a Faulty/Damaged Charger
Though the Vax ONEPWR Dock Charger is quite durable, frequent use or environmental elements such as moisture can take a toll on its lifespan.
In addition, the charging pins are delicate and can easily break if not handled with care. If the charger is faulty, you’ll either see a red-light flashing or no indicator will work at all.
The Battery has Completed Its Lifespan
As the battery ages, it gradually loses its performance and capability to hold the charge. And once the Vax ONEPWR battery completes 400 charge cycles, it becomes a dud. You’ll see a red light flashing on the charging dock if the battery is faulty or has completed its life.
How to Fix a Vax ONEPWR Battery: Tried-and-tested Solutions
If the battery has completed its lifespan, there’s no way you can revive it. Thus, ordering a replacement is the only solution. However, if it’s a new battery pack, you can try the following hacks to make it work again.
Put the Battery on Charge, and Let It Sit for A Few Hours
If the battery has completely drained and is not showing any healthy signs, consider putting it on the dock. The dock’s indicator may not blink at first, but you’ll see the white light flashing after some time once the battery responds. The battery takes around 3 hours to get fully charged.
Use Another Wall Outlet
Still no positive signs? Try plugging the charger into another wall outlet. Make sure the charging adapter fits perfectly inside the outlet and does not wobble.
Order a New Charging Dock
If the battery pack is still not charging, it could be due to a faulty charger. Get a new charger from Vax if it is under warranty, or you can order one from Amazon.
Replace the Faulty Battery Cells
Do you have adequate DIY know-how and are well-versed in using a soldering machine? Well, you can replace the faulty battery cells yourself. Dismantle the Vax ONEPWR carefully, remove the cells, determine the faulty ones, and replace them. See if the battery has started charging now.
Dismantling a battery can be risky, so it’s not advised for everyone. Also, don’t take it apart if the battery pack is under warranty.
Seek Help from Vax Customer Support
If the battery is still not responding after trying all of the aforementioned fixes, it’s better to visit Vax’s official site or contact Vax support. Tell the customer representative about the issue and request a replacement if the battery is still under warranty.
Tips to Prolong the Life of Your Vax ONEPWR Battery
Did you fix the battery or get a replacement? Great! Now it’s essential to use the battery pack properly to avoid experiencing the same charging issues again.
Follow these tips to make it last longer.
- Never drain the battery fully. Instead, keep an eye on the four indicators and put the battery pack on charging when it goes under 25% (or just one out of four indicators is on)
- Use the stock Vax ONEPWR Charger Dock to recharge the battery. Using non-certified chargers can damage the battery and can also void the warranty.
- Protect the battery and charger from exposure to water, moisture, and other damaging elements.
- Avoid using a damaged or faulty charger to recharge the battery, as it may affect the battery pack’s health.
That’s Everything You Need to Know!
This article had everything you should know if your Vax ONEPWR Battery is not charging. Without a working battery, you cannot power the Vax appliances, such as a vacuum cleaner, so it is essential to have a backup handy.
Are you experiencing any other issues with the battery pack? Drop your queries in the comments section, and I’ll get back to you with a solution. Or you can contact the Vax Customer Helpline for further help.