Just like any other of the big-name washing machines, a Beko can one day need some TLC. Unexpectedly, it could stop working and have you wonder if you need to call for an expensive repair. Although that is a possibility, you should know what the options are depending on the cause of it not working.
There are a number of common issues such as the washing machines not starting, or, the water won’t drain. Usually, there is an accompanying error code with the problem that helps you understand what could be causing it. Armed with that information you could troubleshoot the problem yourself.
In this article, I will go over several of the likely reasons that your Beko is not working so you can come up with a plan to solve the problem.
Beko washing machine start button not working
There could be a very simple problem with your Beko not turning on. Check to see if there are any lights on when you are pressing the Start button. If none are flashing or lit up then you may not have any power. Check your plug to make sure it is actually plugged into the power socket. If your Beko washing machine is still not working, check your circuit breaker as it might have been tripped.
Child lock activated
When the light is lit and the Start button isn’t working then it isn’t a power supply problem. The next likely possibility is that the child lock is engaged. This is a safety feature that makes sure the washer can’t be turned on or a programme changed by a curious child who likes to press buttons. You may see the child lock LED signal on the display which reads CL or there may be a light lit up that means it is engaged.
Door isn’t closed
The next potential reason it is not starting is that the door is not closed properly. It could be simply that you didn’t close it hard enough or there might be an issue with the door lock assembly. If the sensor can’t see that the door is closed it won’t start the cycle. When the door is opened, try cleaning off the latch to make sure that there isn’t any residue on it that is preventing the sensor from seeing that it is closed. Also, you should look inside the door lock to see if anything is blocking the door from closing. Sometimes lint can build up in there if your washer is close to a dryer.
Error code E09
A faulty sensor will generally give you an E09 error code. If you’ve already checked for obstructions then this could be an electronic problem with the sensor.
If none of these things have happened then there may be a short circuit going to the Start button or a problem with the circuit board.
Beko washer dryer not draining
Washing machines will stop mid-cycle when the sensor reads that there is still water in the tub. This is because if it were to continue to the spin cycle it would damage the motor due to the weight of the wet clothes.
There are several reasons that are possible for the water not draining from your Beko washer. Some will be simple to fix and others a little more complicated. The worst case scenario is that there is something wrong with the pump and it will need to be replaced. Before you look into replacing it you should do some troubleshooting as there could be some other reasons.
The first thing to do is manually drain the water so you can investigate. You’ll need to open up the valve to drain the water to be able to investigate so take this opportunity to see if there is a clog in the drain pump filter since this is easily fixed.
- Disconnect the washer from the mains power supply and close the water inlet valve
- Locate the service panel at the bottom of the washer in front. Open the flap and you will see a small drain hose and a cap
- Have a towel handy to mop up any spills and a shallow container to catch the water that will drain out of the machine
- Withdraw the drain hose and open the nozzle over the receptacle to catch the water until it stops draining then reconnect the nozzle
- Turn the cover cap counterclockwise slowly to allow the water to drain slowly
- Once the water stops, remove the cover cap that is attached to the pump filter
- Inspect it for any obstructions and clean any sludge off of it
- Look inside the filter
- housing and also wipe out any sludge there and investigate any obstructions from foreign objects such as coins, hair bands, and small toys
- At the back of the housing for the filter, there is an impeller that can also get jammed so use your finger to see if it turns on its own
- Reinsert the filter back into its housing and tighten the cover cap
- Close the service flap and do a test run
Pay close attention to when the washer gets to the fill cycle as this will lead to the drain cycle. If it stops again then watch for an E05 error code. If this lights up after having checked the filter then there is still a problem and you will need to manually drain the washing machine tub again.
This time, check the sump drain hose for any blockage or to see if it is bent. It is a flexible hose and is prone to bending and getting kinked which will block the water from draining. If your machine was moved or shaken too much from being off balance then this can easily bend the hose. Barring this, there could be a build up of sludge inside or it might have caught an object that got through the filter.
Once washing machines are empty of water and the power is turned off as well as the water supply, turn the machine onto its back to unclamp the hose from the tub and take the hose outside where you can flush it with a garden hose. If there was no obstruction and the hose hadn’t been bent or kinked then this was not the cause. Reattach it and then look into the drain pipe.
The drain pipe is what the sump hose is attached to and takes the grey water from the washing machine and leads it out of the house. If this is an under-sink attachment then make note of if the sink has been slow to drain recently. If so then the problem lies in a clog in that drain. You can start investigating by removing the U-bend section of the pipe under the sink. If there is any sludge in it or a foreign object then this likely was the cause. Otherwise, use a snake to clear the drain.
If none of the above solutions fixed the problem or cleared the error code then the culprit is a faulty filter pump. Call your nearest qualified Beko washing machine technician to replace it.
Beko washer drum not turning
The drum of the washer is connected to the motor which makes it spin. If your drum isn’t spinning then this could be a problem caused by a faulty motor, belt, or circuit board. Usually, when there is a motor issue you will get an E06 or E11 error code.
If you don’t get that code and your washer isn’t starting the spin cycle then you may have a faulty drive belt. This is the belt that connects the motor and the drum.
You can actually troubleshoot this yourself by turning off the mains power, closing the water inlet valve, and opening up the panel in the back of the washer. Inspect the belt by looking for spots where there is any damage. The belt could also have gotten loose if it expanded and lost its elasticity.
If there is some damage then you can replace this yourself by buying the right drive belt for the Beko washing machine model that you have. Unscrew the two screws on either side of the belt and take it off. Then reverse the process to put a new belt on.
If the belt was not damaged then the most logical issue is probably the carbon brushes that keep the motor spinning. Since they are made of a relatively soft material they wear down over time. Once they wear to the point that they don’t make contact with the motor any longer then the motor will stop spinning.
This is another thing you can check yourself by flipping the machine on its back and looking underneath. The brushes sit on either side of the motor and it will be clear when they are worn down too much.
Assuming that the belt and brushes are all in good shape then the most likely problem is electrical and will need a professional to do the work for you.
Beko washing machine leaking
Where the leak is coming from should help you narrow down what the cause could be. For instance, if the Beko is leaking from the door then you know that you should focus there. Otherwise, try to determine the area so you can troubleshoot the possible causes.
The first thing to do is to use a spirit level to make sure that the machine is not off balance. An unbalanced machine will cause water to arrive in areas that it shouldn’t. A leaky door could be caused because the back of the washer is higher than the front and is pushing water against it. Once the machine is leveled then you can see if the leak continues.
Leaky door
A leaky door can also be caused by dry and brittle door seals. This is a rubber strip that helps seal it to prevent water from coming through. If the washer is old or you have been using a lot of bleach in your laundry then this rubber tends to get brittle and will crack. This allows water to pass through. Buy a replacement and you should be able to change this yourself.
Leaking from underneath
A Beko washer leaking underneath is usually caused by a bad connection with the drain hose. Once you have shut off the power supply and closed the water inlet valve, you can turn the machine on its back to reveal the bottom. There may be a panel there to remove but once you do, you will see that there is a connection from the tub to the hose. The clamp that keeps the hose connected to the tub could be loose or corroded. Replace it or tighten it and you may have solved your leaky washing machine.
A defective water pump could also be the cause of a leak coming from the bottom of the washing machine. In this case, you will need the help of an experienced technician.
Leaking from drawer
Leaking from the soap dispenser drawer is quite common with any washer and Beko washers are no different. The biggest issue with the dispenser is that it can get clogged very easily. Residue from detergent and conditioner builds up and blocks the water from flowing through. There can even be mold that accumulates inside and doesn’t allow water to pass, as well.
To understand if this is the cause of the problem you should remove the soap drawer and wash it out. This is something that you can do yourself with a little patience as they are usually just clamped into place.
When you have the drawer removed, look for areas where there is soap scum accumulated or any undissolved detergent. Take a look at the holes where the water flows out into the soap box as these can be clogged by a mold infestation. If there is any mold or residue that looks substantial enough to cause the water flow to be restricted then this is the likely culprit.
Take a bowl of warm soapy water and give the drawer a thorough wash to remove any residue or mold. Then replace the soap drawer and see if it runs a cycle without leaking. A drawer that is still leaking is likely because of your water pressure and not the drawer itself.
If the water coming into the soap drawer is too strong then it can overflow into the drawer and that is the leak. In this case, it isn’t the drawer that is leaking but water running over the top of it. The way to fix this is to turn the valve at the incoming water connection to the washing machine. Turning it closer to closed will slow down the flow and the leak should stop. Avoid turning it too far as the machine needs to sense a certain water pressure minimum to start a cycle.
Beko won’t fill with water
When a Beko washer won’t start a cycle, one of the common causes is that it won’t fill with water. Luckily, there is usually an element of human error involved which makes it easy to solve the problem.
Generally, there is a water supply valve that has been left closed and that is why the machine is not filling with water. What usually happens is that somebody was doing some work and needed to shut off the water supply and forgot to turn it back on. If you live in a block of flats you might be affected by a neighbor doing some plumbing work.
When the water supply valve is open and water should be freely flowing, the problem is probably mechanical. It could be a faulty sensor that is reading that there is plenty of water in the tub when there is actually none. Or, it could be the internal water inlet valve of the Beko washing machine that is faulty and can’t pump the water into the machine even though it has a water supply.
Look for an E08 error code, however, if this is lit and you’ve already checked the incoming water supply and verified that it is on then you will need a technician to make a service call. Unfortunately, this is a complicated repair and could be costly.
Beko washing machine stops mid-cycle
There are a number of reasons why a washer would stop abruptly in the middle of a cycle. There are a variety of safety features to prevent some possible bad outcomes for your washer.
Door is not closed properly
There is a sensor that is meant to prevent flooding by stopping a cycle if it reads that the door is not closed all the way. A slightly open door will allow water to pour out of the tub and cause a lot of damage.
This sensor may be faulty or it could be a problem with the door itself. If the cycle stops midway through a cycle then first give the door a good push to make sure it is latched properly. If the door isn’t latching properly then there is an issue with the lock assembly. Look for an obstruction inside the assembly such as lint or another foreign object.
If the door latches without any problems and the cycle is still not starting then there is likely a problem with the door lock sensor. Look for error code E09 to understand if the problem is the door lock assembly or if there is a bad connection to it from the circuit board.
No power
If the washer stops in the middle of a programme and there are no error codes or even lights activated then this seems to suggest that there is no power going to the washer. Check the plug to make sure it is in the power socket fully. Sometimes if a washer shakes a lot if it is overloaded then this can pull the plug out of the socket enough to shut the power off.
Next, check the circuit breaker as something might have caused a surge that flipped the breaker off.
Overloaded washer
It is very tempting to put as much laundry into the drum as possible to cut down on how many loads you need to do. The problem is that this can damage your washing machine. This is why the washer will shut off if it senses that there is too heavy a load it will shut down.
Too much laundry will cause the water level to be too high and the spin cycle won’t be able to work with a heavy load since it can burn out the motor.
Too much detergent
When you use too much detergent you are harming your machine in a few different ways. The excess soap can accumulate on parts of the washer that make it leak, for instance. It also can create too much foam and this will trip a sensor that thinks that there is too much water in the tub which shuts the washer off in the middle of a cycle.
You may see an E17 error code that senses too much foam and will alert you. Make sure to always use the right detergent and the right amount by looking in your owner’s manual. In the meantime, you can run a few rinse cycles without any detergent to clear the residue.
Beko washer door handle is broken
A broken washer door handle is bad news since you won’t be able to access the wet clothes inside if you can’t open the door. The good news is that this is a repair that you can do yourself if you are handy so you don’t have to wait for a technician to do a service call to get your clothes out.
- Disconnect the power supply from the mains
- If there is standing water in the washer then manually drain it
- Remove the screws that attach the top of the washer to the body and lift it off
- Remove the screws from the filter cover where the service panel is and remove the entire panel
- Remove the 3 screws under the front panel
- Push down the door to disconnect the entire front of the washer and pull it away from the body towards you
- From behind the panel, you can unhitch the door catch with a screwdriver to open the door
- Unscrew the screws at the door hinge and remove the door completely
- Unscrew all of the screws on the door itself
- Separate the two halves of the door to reveal the door handle and remove the pin to take it off
- Replace with the new handle and reverse the procedure to get the door back onto the washer and reconnect all of the panels
You can do the first few steps of this procedure to get your clothes out of the washer right away and then finish up when you have the replacement handle ready to replace.
Final word
Armed with this information you should be able to troubleshoot any issues you have if your Beko washer isn’t working. As you can see from the instructions above, there are some things that you can do before you call for an expensive visit from a technician.
